Terms and Condition

We have 2 rates:

ENJOY MUARÉ NON REFUNDABLE: Tarifa no reembolsable. Requiere depósito total al reservar.
FLEXIBLE MOIRÉ: Flexibilidad para cancelar hasta 14 días antes de la llegada.
Horarios: Check-in 3:00 pm | Check-out 12:00 pm.
Estancia: Mínimo 3 noches / Máximo 6 noches.
Ocupación: Tarifa base para 2 personas (Máximo 3 por habitación).
Persona adicional: $100.00 USD por noche.
Desayuno: Incluido en todas las tarifas.
Adults Only: Exclusivo para adultos; no se aceptan menores de edad.
Estacionamiento: 15 espacios para autos y 10 para motos (Sujeto a disponibilidad).
Mascotas: Solo perros (1 por habitación) bajo solicitud previa. Cargo de $55.00 USD por noche.
Área de fumadores: Prohibido en áreas comunes e interior de habitaciones. Permitido únicamente en terrazas privadas.
Conectividad: WiFi de 20 MB | Voltaje 110 V | Enchufes tipo americano.
Day Pass: Costo de $1,000.00 MXN.
Transportación: Servicio privado en Van por $200.00 USD (un trayecto).
Inclusión: En Muaré Tulum no existe discriminación por raza o preferencias.
Métodos de pago: Visa, Mastercard, Amex, efectivo y transferencia bancaria.
Impuestos: Tarifas en USD. No incluyen 16% IVA ni 5% ISH. Impuesto ambiental de $3.03 USD por noche no incluido.

Ewelina S

Muare Tulum Hotel 🇲🇽🌶️👙 My stay at Hotel Muare in Tulum was absolutely exceptional and truly unforgettable. The entire property is stunning — every detail is beautifully designed, creating a peaceful and relaxing atmosphere. The hotel is impeccably clean, which made the experience even more comfortable. The food was absolutely delicious — every dish was fresh, carefully prepared, and full of flavor. It was truly a culinary delight! I would also like to highlight the reception staff, especially Mary, Dayanne, and Rodrigo, who were incredibly kind, helpful, and always smiling. They went above and beyond to assist with everything — from recommending great restaurants to organizing excursions — and truly helped with absolutely everything. Thanks to them, we felt genuinely cared for throughout our stay. I wholeheartedly recommend this hotel to anyone looking for a unique and relaxing experience in Tulum!

Daniel B

Amazing week !!! This hotel offers an exceptional experience that truly stands out. From the moment I arrived, I was impressed by the warm and professional welcome at the reception. The staff is incredibly friendly, attentive, and always ready to help with anything you need. The rooms are spotless, beautifully maintained, and very comfortable. Housekeeping does an outstanding job, ensuring everything is always perfectly clean and well organized. The food is absolutely amazing, with a wide selection of delicious dishes prepared to a very high standard. Every meal was fresh, flavorful, and beautifully presented. The waiters and waitresses provide excellent service, always polite and attentive to every detail. The entire team creates a wonderful and relaxing atmosphere that makes you feel truly valued as a guest. I highly recommend this hotel and would happily return for another stay.

corykilsby

Amazing Jungle Hotel Tulum We stayed here for 10 nights in February with my partner and had an amazing trip. The hotel is located down some bumpy roads, but we had no issues in a standard sedan as long as we drove slowly. It’s about a 15-minute walk from La Veleta, which has loads of great food options (Burrito Amor is a must). We much preferred staying in Tulum town rather than the beach area, as everything was far more affordable and there were many more places to try. The facilities at the hotel were excellent — the pool area and rooms were beautiful and very well maintained. The spa area, with its hot tub and plunge pool, was also a lovely, relaxing space. Breakfast was included and every meal we had was delicious. All of the staff were incredibly friendly and helpful. The reception team were easy to contact via WhatsApp and always responded quickly. We especially enjoyed the morning yoga sessions with Andy — such a perfect way to start the day — and she also gave us some fantastic recommendations for things to do and places to eat in Tulum. Overall, we had a wonderful stay and would highly recommend this hotel to anyone visiting Tulum.

Katrina F

MUARE is the place for your ADULT getaway in Tulum Rodrigo has been fabulous!!! He goes above and beyond to make everything spectacular!!!! The chic resort is wonderful. The atmosphere is peaceful, chic and made for wellness. Breakfast is amazing. Fernando the Chef is amazing. Mario is very kind and serves with kindness. ZEN is the word!!

Jose U

El mejor lugar para descansar 🍃❤️ Un lugar verdaderamente especial para reconectar contigo mismo. Me ofreció un ambiente de paz, armonía y equilibrio desde el primer momento. Cada detalle está pensado para el bienestar integral: espacios tranquilos, atención cálida y una energía que invita al descanso y la introspección. Ideal para quienes buscan relajarse, sanar y salir renovados tanto física como emocionalmente. Sin duda, una experiencia que se queda en mi corazón.

jonba259

Einzigartig, ruhig, tolle Qualität! Einfach ein unglaublich schönes Tolles Hotel zum runterkommen! Alles mit ausgesprochen exzellenter Qualität! Einzigartiger Aufenthalt! Danke

Idil O

Lovely peaceful oasis in Tulum We stayed at Hotel Muare for a week for my birthday and had a really lovely experience. The staff was incredibly friendly and always quick to help with anything. The place itself is beautiful: calm, serene, clean, and really well taken care of. We had breakfast delivered to our room each morning and the fresh fruit and juices were delicious. We spent a lot of time by the pool, and the spa was great. They also let us use their bikes, which made getting around really easy. The location was perfect for us: close enough to everything but still quiet. Overall, we felt really comfortable and taken care of the whole time. Would definitely stay here again.

Tamara B

Amazing place for a couples getaway We had an excellent stay at this hotel - the room (and the whole place, really) was beautifully designed and very comfortable. The restaurant was great - we had breakfast there (included in the room price), as well as dinners, and enjoyed sandwiches, juices, and smoothies from the bar throughout the day. Above all, the staff were amazing and helped us a lot with all our (many) questions and requests. Highly recommend this place for your next trip to Tulum!!

P1PPA

RIP to all the cortisol in my body I spent only 4 nights here but by the end it felt like about 2 weeks. I don’t think I’ve ever been so relaxed in my life! The ambiance, music, spa, food, drinks, rooms, outdoor showers, experiences, daily yoga… wow wow wow. Just spectacular! Special shoutout to Brian & Jessica for their attentive service. Never before have I had the luxury of ordering tacos & mezcalitas from a hot tub using WhatsApp on my phone 😂 Highly recommend doing all inclusive if they are offering it. Also recommend getting weird with some of their special experiences. Property is gorgeous. Perfect place to unplug & reboot yourself. Will think of this hotel often and be back!

robert b

The absolute best This hidden gem makes you feel you are in the heart of the Mayan jungle, but in fact close to beaches, shopping, national park. Their food is amazing, their staff attentive and available, rooms calming and beautiful. The spa is gorgeous, as is the yoga studio, restaurant and bar. Hats off to Rodrigo,Victoria, Brian, Jessica, Anna. And all the rest. I cannot believe anyone would rate this hotel less than 5 stars. The road is bad leading to hotel, but again, they can't control road conditions, and it is only a few hundred yards to paved roads. Thank you Victor for your smile and free shuttle. Thank you to everyone for your smiles and positive energy

+52 984 157 1329

+52 984 241 2984

Terms and Condition

5.0 Excellent

4.7

+52 (984) 157 1329

reservations@hotelmuaretulum.com

Calle poniente 7, entre Palenque y Av. Kukulkán, Col. La Veleta, CP 77760 Tulum, Quintana Roo

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